Information you give TIC Health You may give us information about yourself by completing enquiry forms on the website or by requesting via the website that we send you marketing information or by booking an appointment through the website. The information you give us may include your name, email address, address / location, phone number and date of birth. We will retain this information while we are corresponding with you or providing services to you or to a patient you represent. We will retain this information only if you are registered with us or have been seen by a doctor. The information is kept for 15 years. Links Links from this site to other websites are provided for your information and convenience only. TIC Health cannot accept responsibility or liability for the content, accuracy or any other aspects of these sites. A link does not imply an endorsement of a site or indeed a lack of endorsement by not linking to a particular site. Information TIC Health Collects About You The obligations of TIC Health, its employees and agents shall cease upon delivery of their report and whether or not their report forms the sole basis of any advice, prognosis or treatment/management decisions, no liability whatsoever, either direct or indirect, shall rest on them for the interpretation of the contents of the report or for any advice or prognosis given or treatment / management decisions made. Confidentiality TIC Health may collect the following information from you:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline.

We retain this information for as long as we are legally bound to, or as long as it is beneficial to you for us to keep. Information we receive from other sources: This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address and phone number. We will retain this information for as long as we are legally bound to, or as long as it is beneficial to you for us to keep. Cookies This website uses cookies to distinguish you from other users of the website. For detailed information on the cookies we use and the purposes for which we use them, please see our cookie policy. How we make use of your information TIC Health may use the information we receive and/or collect about you to:

• Fulfil our obligations under any contract we have entered into with you or with a patient you represent, and to provide you or the relevant patient with information or services you or the patient has requested.
• Send you newsletters and marketing information if you have consented to us doing so.
• Notify you of products and services we feel may interest you.
• Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website.

TIC Health processes personal information for certain legitimate business purposes, which include some or all the following:

• Fulfil our obligations under any contract we have entered into with you or with a patient you represent, and to provide you or the relevant patient with information or services you or the patient has requested.
• Where the processing enables TIC Health to enhance, modify, personalise or otherwise improve the website, its services or communications.
• To identify and prevent fraud, to enhance the security of TIC Health’s network and information systems.
• To better understand how people interact with TIC Health’s website, to administer the website and carry out data analysis, troubleshooting and testing.

Where we are processing personal data we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us at info@tichealth.co.uk. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit. We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent, unless required to do so by law. Third Party Sites Our website may contain links to third-party websites, including websites via which you are able to purchase products and services. They are provided for your convenience only and we do not check, endorse, approve or agree with such third-party websites nor the products and / or services offered and sold on them. We have no responsibility for the content, product and /or services of the linked websites. Please ensure that you review all terms and conditions of website use and the privacy policy of any such third-party websites before use and before you submit any personal data to those websites. How safe is your information Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the latest Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage. We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk. Disclosure of Information We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you.
• Third parties who may wish to contact you in respect of services or products they offer or sell which may be of interest to you, provided we receive your consent to such disclosure; and/or advertisers and advertising networks that require the data to select and serve relevant adverts to you and analytics and search engine providers that assist us in the improvement and optimisation of the website.
• To identify and prevent fraud, to enhance the security of TIC Health’s network and information systems.

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:

• Please note we may need to disclose your personal information where we:
• Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller.
• Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions.
• Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and / or governmental bodies for the purposes of fraud protection and credit risk reduction.